
So, as most of you know, I just recently switched to Sprint for my phone service, mostly because of the Palm Pre. The phone is amazingly awesome (as I've mentioned before) but I thought I'd give a little tribute here to Sprint.
Honestly, I've had some of the best customer service ever with Sprint. Nothing like what I experienced with T-Mobile. Yeah, Sprint's coverage is spotty sometimes, but it works almost everywhere I've needed it to. The only trouble I have is at my home in Salt Lake, oddly enough, but it turns out it's a bit of a dead-zone on
any network.
The thing I've been most impressed with is this: I have (unfortunately) had to return my Pre twice. The first one had a bad headphone port, the second had an ear piece that was starting to cut out. I have not had to pay a thing to get them replaced, and most of the time it only takes one trip to the store for them to figure out what's wrong and give me a new one. True I pay $7 extra a month for the insurance that lets me do this, but still... I'm impressed.
We'll see if my opinion stays up high for them as time goes on, but so far, kudos to Sprint for good service!
Posted by Brandon on Tue, 16 Feb 2010 11:09:53 PM -
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